Is It Really the IRS?

Learn how to verify the authenticity of IRS notices and protect yourself from tax-related scams.

Protecting yourself against identity theft starts with knowing how the IRS really communicates. Here’s what taxpayers should watch across key channels:

Electronic Communication

  • IRS never initiates contact via email, text, or social media.
  • Beware of phishing emails or fake social accounts posing as IRS.
  • Fraudulent texts may mention “stimulus payments” or “tax credits”.
  • These scams often link to fake IRS websites or tools.
  • IRS only texts if you’ve explicitly subscribed and shared contact info.

Letters and Notices

  • IRS contact begins with a physical letter or notice.
  • To verify authenticity:
  • Log into your IRS Online Account.
  • Use the Understanding Your IRS Notice or Letter guide.
  • Call IRS customer service directly.
  • Cross-check Taxpayer Authentication Numbers if contacted by a private collection agency.

Phone Calls

  • IRS may call after sending a letter or notice.
  • Real agents don’t leave threatening voicemails or demand urgent action.
  • Scammers may falsely threaten legal consequences or demand callback.
  • Private collection agencies may call, but only after written notification.
  • IRS will never request payments via prepaid/store gift cards.
  • Visit IRS.gov/payments for trusted payment options.

In-Person Visits

  • IRS has ended most unannounced visits for taxpayer and employee safety.

Stay informed and cautious — scammers prey on trust. Always verify before responding.

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